The Village is accredited by the International Commission on Accreditation of Rehabilitation Facilities (CARF) for its Adoptions, Foster Care, Mental Health, Wraparound, and Drop-In Center services. We deliver evidenced-based behavioral health services to children, youth and adults, and has long been at the forefront of culturally sensitive foster care and adoption services.

We are looking for a Youth Outreach Specialist to join our team!

The YHDP Outreach Specialist will work under the supervision of the YHDP lead Outreach Specialist and oversee the Director of Housing Services under the Housing Department. Outreach Specialist will execute outreach strategies for the YHDP contract. This position executes all outreach activities, data, and contract KPIs. Provides street-based outreach services to homeless individuals and families. Provides referrals to shelters and services to homeless individuals and families. Must be capable and qualified community Outreach Specialist to maintain all community outreach activities. The position will work aligned with all Housing, YCES, and YHDP contracts and will interact with partners that TVFS will enlist for the program's success.

REQUIREMENTS & QUALIFICATIONS:

• Experience working as an outreach worker/specialist or under CES contracts with the TAY/Young Adult homeless population.
• Ability and desire to work with people from various backgrounds and/or limited English capabilities.
  
• Outstanding written communication, presentation skills, and coordination of outreach efforts aligned with contractual and agency KPIs
• Strong experience entering data, reports, and analysis. Regional solid and community stakeholder awareness and networking experience
• Ability to exercise independent judgment with tact and diplomacy in all outreach situations
• Ability to demonstrate skill in organization, coordination, and time management.
• Must be able to demonstrate research and analysis on mapping, community, and engagement within the designated outreach regions.
• Demonstrated proficiency in MS Word, Excel, and Internet usage.
• Database skills (e.g., HMIS) are strongly preferred.
• Able to lift to 25 pounds.
• Valid California driver's license and insured automobile.
• High School or AA degree preferred or experience in the field
• Bi-lingual English/Spanish preferred
• CES/ LAHSA experienced preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Execute community and YHDP-driven outreach strategies, conduct data-driven analysis, and safely execute community outreach to our most vulnerable youth on the streets.
• Work with CES to link outreached individuals with necessary documents to appropriate housing options.
• Assess and determine applicants' eligibility and provide unqualified applicants with necessary referrals
• Administer an efficient process for managing incoming housing referrals and direct warm handoff linkages to CES or other supportive services
• Execute and maintain proper records and ensure they're readily accessible for authorized staff members to review
• Execute and maintain well-organized information on all incoming, pending, and closed referrals
• Work directly with CES to refer and determine program linkages to appropriate services.
• Execute and maintain tracking and assessment of hot spots and networks for outreach efforts
• Track housing outcomes and update the CES database accordingly
• Execute and maintain referral updates to referring partners and organizations
• Participates in outreach activities strategized based on regional and community needs assessment
• Execute, monitor, and maintain a visible presence within the community police department, social welfare department, department of mental health, first responders, and community businesses to ensure outreach visibility and efforts.
• Participate with local neighborhood associations or community-based organizations to conduct outreach activities.
• Participate and engage homeless individuals by conducting appropriate CES assessments and Problem Solving.
• Execute and maintain the outreach supplies, supportive services, transportation, kits, outreach material, outreach efforts, and weekly plans.
• Connect individuals to support services, mainstream benefits, and any other relevant resources.
• Executes all necessary follow-ups with outreached individuals.
• Under the supervisor's directives, attend and participate in YHDP, CES activities, and Greater LA Homeless Count.
• Conduct street outreach to locate homeless individuals. Community collaborations and networks to identify homeless youth and placement
• Makes referrals to available TAY/Young Adults community providers for alternative housing resources
• Collaborates with LAHSA, YCES, providers, community, and other entities to ensure community outreach visibility.
• Supervise all other outreach specialists to ensure all agency and contractual KPIs are being met.
• Participate in efforts to maintain a presence in the Youth Advisory Board or any other YHDP involvement.
• Attending regularly scheduled agency-wide, community, and other meetings as assigned.
• Conduct all functions according to Agency guidelines, policies, and procedures.
• Comply with applicable certification requirements and ethics.
• Arrange the work schedule or required hours to benefit the Department/Program with the approval of the immediate supervisor.

The Village Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $24.00 per hour, non-exempt

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule: 8 hour shift

Language: Spanish (Preferred)

License/Certification: Driver's License (Required)

Work Location: In person